Data Privacy Policy
This Policy may be modified by SERVIER, particularly to take into account changes in applicable law and our activities. Any changes will be posted on this page, which we invite you to consult regularly.
Purpose of this Data Privacy Policy (the “Policy”): This Policy is intended to provide clear and transparent information on how personal data is processed within the framework of the use of Servier Medical Art site. This Policy does not describe the processing carried out via the cookies used on our platform. For more information, please consult our Cookies Policy
Who is the Data Controller?
The Servier Group is made up of several entities. The Servier entity acting as data controller may differ depending on the purpose pursued. The Servier entity acting as data controller is indicated in the table below.
Why do we collect personal data and on which basis? Which data are we talking about?
This Policy describes activities for which we need to use personal data, according to the appropriate legal basis. We only use data that is strictly necessary for the purposes we are pursuing. Fields marked with an asterisk are mandatory. Failure to provide this information will prevent us from processing your request.
| Data controller entity | Purpose pursued | Data collected | Legal basis of processing |
| Les Laboratoires Servier (LLS) 50 rue Carnot – 92284 Suresnes Cedex France | Management of user feedback through the contact form | Mandatory data: Identification Data: Name, email address, Subject Optional data: Data that you provide spontaneously | Legitimate interests of LLS for processing to improve Servier Medical Art’s image bank. |
| Les Laboratoires Servier (LLS) 50 rue Carnot – 92284 Suresnes Cedex France | Share your scientific publications on the Website | Mandatory data: Identification Data: Name, email address, SubjectReference of your publication Optional data: Data that you provide spontaneously | Legitimate interests of LLS for processing to highlight the use of Servier Medical Art and support the SMART community. |
How long do we keep the personal data?
The data controller will only keep the personal data for as long as necessary to achieve the purposes pursued in this Policy. More specifically:
| Purpose pursued | Data Retention |
| Management of user feedback through the contact form | We retain your personal data for a period of 13 months from the date we received your feedback. |
| Share your scientific publications on the Website | We do not store any personal data for this feature; only the publication link you provide is retained and displayed on the site. |
How do we secure the personal data?
We put in place adequate technical and organisational measures to ensure security, integrity and confidentiality of the personal data. These measures are designed with the aim of protecting personal data against unauthorised access, loss, destruction or alteration. In implementing these measures, we take into account the technologies available, the costs of implementation, as well as the nature, context and purposes of the processing of personal data and the risks to the rights and freedoms of the persons concerned.
Do we share the personal data?
The personal data processed by the entities of the Servier Group will only be accessible to duly authorized employees of the Servier entities concerned, as part of their work and on a need-to-know basis. The personal data may also be transmitted to partners with whom the entities of the Servier Group collaborate in order to provide the expected services. Finally, the entities of the Servier Group may communicate upon request the personal data to the competent authorities.
Do we transfer the personal data internationally?
Personal data may be transferred for the purposes described above to recipients located in a country that does not offer an adequate level of protection. In such a case, the Servier Group will take all necessary measures and guarantees to ensure the security of such transfers (such as the conclusion of European Commission Standard Contractual Clauses).
What are your rights?
According to the legal basis for the processing concerned and when the applicable law provides it, you have different rights:
• Request access to your personal data
• Update, correct or erase your personal data
• Request that some of the personal data you have gave to us be provided to you, or to another data controller, in a commonly used and machine-readable format (right to portability of your personal data)
• Define post-mortem directives
• Restrict or object to the processing of your personal data
• Withdraw your consent
You can exercise these rights with the Data protection Officer (“DPO”):
• By email to the following address: dataprivacy@servier.com
• By postal address to the following address:
The Data Protection Officer
Les Laboratoires Servier
50 rue Carnot
92284 Suresnes Cedex
You also have the right to lodge a complaint with the French personal data protection authority (CNIL), in particular on its website https://www.cnil.fr/fr/plaintes